Resolved -
HRIS integrations via Merge are now restored and verified to be working once again.
Mar 31, 11:22 MDT
Update -
No further updates from integration provider. Will provide another update before 12:00 MDT.
Mar 31, 07:58 MDT
Update -
No change in status from Merge. We will provide another update by 09:00 MDT.
Mar 31, 00:03 MDT
Update -
No further updates from integration provider. Will provide another update in the next 4 hours.
Mar 30, 20:28 MDT
Update -
No change in status from Merge. We will provide another update within the next 4 hours.
Mar 30, 16:26 MDT
Identified -
We have identified the following issues with the Merge API:
- Clients who have had HR integration syncs run this morning, or start a new sync will not see values for any fields pertaining to Job, Groups or Location data
- These should repopulate automatically once Merge resolves their issue, we will continue monitoring and provide an update when we can confirm the issue is resolved.
Mar 30, 14:00 MDT
Monitoring -
We have identified a potential issue with the Merge.dev's API that could be impacting client HRIS integrations. We are monitoring their status for updates as they become available.
Mar 30, 12:21 MDT