Mobile app login

Incident Report for Kudos

Resolved

This incident has been resolved.

Posted May 19, 2023 - 13:18 MDT

Update

We are continuing to monitor for any further issues.

Posted May 19, 2023 - 09:10 MDT

Update

We are continuing to monitor the mobile application login process.

Posted May 18, 2023 - 16:58 MDT

Monitoring

We have identified the issue and made appropriate corrections. We will continue monitoring the mobile app login process.

Posted May 18, 2023 - 14:03 MDT

Identified

We have identified the cause of the login issue and are now working on a resolution.

Posted May 18, 2023 - 10:48 MDT

Investigating

We are currently investigating an login issue in regards to mobile app authentication. Web app login and performance at this time is unaffected.

Posted May 18, 2023 - 10:12 MDT

This incident affected: Kudos Service.